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Monday, July 12, 2010

Apple finally admits problems with Time Capsule and offers replacement | Technology | guardian.co.uk

Apple finally admits problems with Time Capsule and offers replacement | Technology | guardian.co.uk:

Time Capsule Memorial Register front

 "Nine months after a Guardian investigation pointed to a limited lifespan for the wireless backup, the company has offered free replacements - but only to a limited number of owners. Will others sue?

The Time Capsule memorial register site has the details of 2,500 of the devices which died suddenly - fondly remembered by their owners...
Apple has finally confessed that something is wrong with its Time Capsule wireless storage product - nine months after a Guardian investigation pointed to problems, and after thousands of people saw their valuable data lost when the devices failed to power up.

Owners of units whose serial number lies within the range of XX807XXXXXX - XX814XXXXXX can get them repaired or replaced free of charge, by post or in person - though to save your data you'll have to take it to an Apple Store or authorised retailer so that they can retain the data from the hard drive.

But if you've got a dead Time Capsule and its serial doesn't lie in that range - ah, you're going to have to take that fight up with Apple. Possibly via a lawsuit." More...

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