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Tuesday, July 13, 2010

Apple's iPhone 4 Fiasco: There's No Good Way Out - PCWorld

Apple's iPhone 4 Fiasco: There's No Good Way Out - PCWorld: "The company's iPhone 4 antenna debacle has quickly spiraled into an all-out PR disaster. After nearly three solid weeks of customer complaints -- all of which were pooh-poohed by Apple -- Consumer Reports dropped a bomb on Monday when it reported its hardware tests had 'confirmed' a problem with the iPhone 4's reception. Apple's stock has already fallen following the news.

'When your finger or hand touches a spot on the phone's lower left side -- an easy thing, especially for lefties -- the signal can significantly degrade enough to cause you to lose your connection altogether,' Consumer Reports says. 'Due to this problem, we can't recommend the iPhone 4.'

Apple, of course, is no stranger to conflict and controversy -- hell, the company's practically as famous for its self-righteous ways as it is for its products -- but with the iPhone reception issue, Steve Jobs' team has dug itself into a pretty deep hole. And the prospect of escaping with grace grows more difficult by the day." More...

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